Live chat software
Do not lose another customer in this competitive era!
Live chat software is the best way to reach your website visitors and customers to solve their queries and problems through real time online chat. Easy to use live chat support tool makes website interactive by providing best customer care support service to website visitors 24 hours a day. Live chat software is cost-effective utility that helps to sell products and provide superior customer service without sending mail or making any phone call.
Web based chat utility reduces support cost and improves response time, thereby increasing customer satisfaction rate. Powerful live chat offers sales and customer care solutions for a wide variety of industries which includes auto sales, travel agencies, financial institutions, web hosting, insurance, real estate, web designing etc.
Why Live Chat Software?
- Reliable and affordable tool provides end user support.
- Fast and efficient customer care services.
- Easily integrate with your existing website.
- Live chat interaction in secure environment.
- Provides 24/7 customer service.
- Web-based interface for visitor monitoring and chatting.
- No setup fee or hidden cost involved.
- No license renewal headaches.
- Install once and use it forever.
- Easy procedure to configure Live chat software.
Live Chat Software Features:
- Allows you to interact with your web site visitors, and helps to improve sales and customer support service.
- Operators can communicate between themselves to handle complex queries in no time.
- Live operator can chat with multiple visitors simultaneously.
- Facilitates to see what the visitor is typing before sending message.
- Chat conversation can be hand over to other operator in between the ongoing process.
- Allows support executive to send pre-written (canned) messages to visitors instantly.
- Operators can push web pages containing helpful information for visitors in between the conversation.
- Support executive can view chat history details with date-time and complete information of particular visitor.
- Facilitates to send chat transcripts to specified e-mail address for later viewing by visitors.
- Operators can block IP address of any mischief from entering the chat room.
- Alert operator with sound notification when visitor is online.
- Facilitates visitors send offline messages in case non-availability of website support operators.
- Provide complete details of website visitors including name of visitor, company and other similar information.
Minimum System Requirements:
Your web hosting should support .NET 2.0 or higher and MS SQL Database.
- Processor – Pentium class or equivalent processor
- Memory – 512MB RAM
- Free Disk Space – 15MB
Download 30 day’s free demo of Live Chat Software to understand features and functionalities by creating two operators. After satisfying, purchase full version of the software as mentioned below:
Chat software
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